Billing Terms and Conditions

Last Updated: 15.07.26

This page sets out the billing and payment practices that apply when you make a purchase through Volsani. By completing a transaction on our website, you agree to the terms described below.

---

Payment Methods We Accept

We want checkout to be as easy as possible. That's why Volsani supports a wide range of secure payment methods:

• Credit and debit cards: Visa, Mastercard, American Express, Discover
• Digital wallets: Apple Pay, Google Pay, Shop Pay
• PayPal

All transactions are processed in US dollars (USD).

---

2. When Payment Is Taken

Full payment is required at the time of purchase. Your order will not enter processing or be prepared for dispatch until payment has been successfully received. If your payment is declined or cannot be completed, your order will not be confirmed and no charge will be applied.

---

3. Pricing & Taxes

All product prices displayed on the Volsani website are shown in USD. Prices may be updated at any time and are not guaranteed until your order is confirmed.

Any applicable taxes, duties, or shipping fees will be clearly calculated and shown at checkout before you complete your purchase — no surprises.

---

4. How We Keep Your Payment Secure

Your security is a priority for us. Volsani uses SSL encryption and works exclusively with trusted, industry-standard payment gateways to safeguard your personal and financial information.

We do not store, retain, or have access to your full card details at any point during or after your transaction.

---

5. Refunds & Chargebacks

Refunds are handled in line with our Return & Refund Policy. If you believe there has been a billing error or an issue with your payment, please reach out to us at info@volsani.com before initiating a chargeback — we're committed to resolving issues quickly and fairly.

Chargebacks raised without first contacting us will be treated as unauthorized and will be investigated and formally disputed.

---

6. Fraud Prevention

Volsani reserves the right to cancel, refuse, or place a hold on any order that shows signs of fraudulent or unauthorized activity. For high-value or flagged transactions, we may reach out to request additional verification before processing your order.

If you believe your payment details have been used without your authorization, please contact us immediately at info@volsani.com.

---

7. Updates to This Policy

We may revise these Billing Terms & Conditions from time to time. When we do, the updated version will be published here with a new Last Updated date. We recommend reviewing this page periodically. Continuing to use the Volsani website after any changes have been made constitutes your acceptance of the revised terms.

---

8. Get in Touch

If you have any billing-related questions or concerns, our team is here to help.

Store Address: Prins Hendrikkade 11S, 3071 KB Rotterdam Zuid-Holland, Netherlands

Store Email: info@volsani.com

Store Phone: +31108920187

Customer Service Hours: Monday to Friday: 9:00 AM – 17:00 PM (CEST)

Response Time: We do our best to reply to your e-mail within 1–2 business days.

---

Volsani is committed to transparent, secure, and straightforward billing practices. Thank you for your trust.